FAQ

• Provide an estimated number of guests at the time of booking.

• Boats have a limited capacity, make sure to confirm it before you book.

• Initial deposit of $400 is required to secure your booking.
• The remaining balance is due within 15 days of booking.
• Details may vary based on your chosen boat or tour.

• Upon placing the deposit and confirming the booking, you will receive a Deposit Receipt via email.
• The receipt will include the booking confirmation and itinerary details.

• If you need to make any changes to your booking, please contact us at 786-262-9381 or contact@partyboatcharter to discuss the options.

• We will be more than happy to assist you in customizing the booking to suit your needs and preferences if possible. No guarantee.

• If the number of guests changes after booking, please keep in mind that boats have a maximum capacity.
• If the number of guests falls below the minimum, the package price may be affected.
• If the number of guests increases, inform us promptly to check availability for the additional guests.

• The balance payment is typically due 15 days after booking your event, but the deadline may vary based on the specific elements of your tour.

• You can find the exact balance deadline on your deposit receipt email.

• If you need to cancel, all deposits and instalments paid are non-refundable.
• We are willing to help you make amendments to your package to avoid cancellation, if possible.
• Other payments will be subject to review in accordance with our terms and conditions.

• The credit card authorization form is a legal requirement and must be submitted before your event.
• You can find the booking form in your email.
• The form will be available for completion once you have received your deposit receipt.

• There are no hidden costs associated with our event pricing.
• However, it’s important to consider any additional extras you may need during your day, such as parking, meals, and drinks.
• Gratuity is not included in all trips and that is paid by you to the crew on the day of your event.

• You can split payments for multiple people when creating a booking.
• It’s helpful when guests want to divide the payment and calculate individual amounts after taxes.
• Steps for splitting payments vary based on whether the customer prices are equal or not.
• Contact us for more information.

• In the event of severe weather, the activity may be cancelled.
• You will be notified by the and a refund will be provided for the cancelled activity.
• Certain charters may offer alternative options.
• If you choose to accept the alternative, no refund will be provided for the original cancelled activity.
• Remember to bring appropriate weather gear.

• If you’re running late for an activity, contact the us directly using the phone number provided.

• You will complete the check-in and check-out process with the captain.

• Be sure to arrive at the dock at least 15 minutes before your trip.

Here’s a concise and easy-to-read list of what to bring on a charter boat:

1. Identification
2. Sun protection (sunscreen, sunglasses, hat)
3. Towels
4. Swimwear
5. Snorkeling gear (mask, snorkel, fins)
6. Comfortable footwear (non-slip shoes, sandals)
7. Weather-appropriate clothing
8. Refreshments and snacks
9. Entertainment and electronics (Bluetooth speaker, books, cards)
10. Motion sickness remedies
11. Cash and cards

Remember to check with us for any specific recommendations or restrictions.